About
Dr. Caroline Dawson

Background Summary

Dr. Caroline Josephine Dawson

Dr Caroline Josephine Dawson holds a professional Doctorate in Business Administration (DBA) from Teesside University (TU), United Kingdom and Master of Arts degree in Mass Communications from Nanyang Technological University (NTU), Singapore. Director of Caroline Dawson International, Dr Dawson has more than 20 years of invaluable experience as an Editor of lifestyle and technical publications and 15 years teaching business management, environmental and soft-skills communication.

Dr Dawson’s pragmatic real world approach ensures that she understands and responds to the real pressures and issues faced by adult learners especially. By closely observing and identifying individuals with special learning needs, she has maintained that experiential, innovative teaching methods and highly interactive curriculum are key motivational factors that enhance one’s communication and personal development skills.

During her numerous corporate exposure with local and foreign delegates, Dr Dawson has provided counselling and coaching services to many multicultural individuals and teams while also mentoring fellow educators in developing their professional skills.

As a former journalist, Dr Dawson’s professional work experience as a Corporate Trainer has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the work force. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.

Her experience in working with public and private sector training has become one of her training strengths. Participants of her training workshops attest to her motivational, instructional and highly experiential training methodology that have helped them in their workplace business writing. Dr Dawson has trained operational, supervisory and managerial staff from various organisations.

She has attained the Diploma in Teaching English to Speakers of Other Languages (TESOL) certification through the London Teacher Training College and also teaches English as a foreign language. Dr Caroline is also an MBTI®, DISC Accredited Administrator, Enneagram, Lumina Spark practitioner; and Life Coach. She has administered the tools to top level managers and supervisors on managing their leadership styles and team members.

Qualification & Experience

Awarding Institution

Doctorate in Business Administration

Teesside University (TU), United Kingdom.

Masters in Mass Communication

Nanyang Technological University (NTU), Singapore.

Bachelor of Arts in Mass Communications

Royal Melbourne Institute of Technology (RMIT), Australia.

Diploma in Teaching English to Speakers of Other Languages (TESOL)

London Teacher Training College, London.

Fully Qualified and Accredited Administrator of DISC Profiling

Academy of Human Development, Singapore.

Fully Qualified and Accredited Administrator of MBTI Profiling

CPP Asia Pacific.

Advanced Certificate in Training & Assessment (ACTA)

Singapore Workforce Skills Qualifications System, Singapore.

Practitioner in NLP and Life Coaching

Excellerated Excellence, Singapore.

Practitioner in Lumina Spark & Emotion

Lumina Learning, UK.

Certified Professional Agile Team Facilitation (ICP-ATF)

NTUC Learning Hub, Singapore.

Certified ScrumMaster ®

ScrumAlliance, USA.

Life Coach

International Association of Professions Career College, Canada.

Introduction to Geragogy Guidelines

ITE, Singapore

Feedback &

Testimonials

The context and examples given by Caroline are very useful for our daily work. She has also provided very comprehensive notes. Her many stories that relate to her personal experience are extremely memorable and practical. I am happy to attend her courses.

Serene Koo

Senior Executive for Marketing Communications, The Chiropractic Association Singapore

I have been to a lot of management courses and this is, by far, the most effective. During the course of the day, I’ve applied Caroline’s concepts and teachings to my current projects ” projects that will be much better handled because of today’s workshop.

Lydia Chiam

Assistant Manager for Office Administration, Public Service Division

I love the combination of different training methodologies that Caroline uses. She is credible because she knows what works and what doesn’t, and has many good ideas for problems we all face at work. Caroline is not only at an excellent motivator – she is at the top of her game in recognizing how to get the most out of time and to think logically.

Pooja Sindha

Senior Policy Manager, National University of Singapore

Very effective trainer. I have read and learnt about DISC throughout my life since 12 years old but never have I learnt how this will impact the way I communicate. Today I learnt something about my personality from DISC thru the examples of how we buy things. The “3 Greeks” is a great takeaway for today’s class.

Sally

Executive, Ministry of Law

Role plays and lots of examples help us to understand the subject better. The templates and tips for dealing with difficult telephone calls are useful.

Susie

Personal Assistant to Director, MOM

Ms Caroline is a fun person and she makes us feel comfortable. This telephone skills course helps in dealing with challenging customers that we receive over the phone.

Rini

Guest Relations Officer, Sentosa Development Corporation